To change your details on LiveNation.co.uk, click on My Live Nation and sign in.

After doing so, you have a number of options to amend your preferences:

My Account Settings - Here you can amend your personal details, including your email address or password.

My Concert Calendar - Here you can see all forthcoming events for your selected favourite artists as added to 'My Favourites'.

My Favourites - Here you can see all the artists and events you have chose to add to your favourites and delete any as necessary.

My Locations and Subscriptions - Here you can see all the newsletters you are subscribed to.


In a couple of short steps this guide will explain how to order your event tickets on our website.

Live Nation is the world’s largest promoter of music concerts and events. When a concert or tour is put on sale, a general release date for tickets is advised. Live Nation registered members may also be given access to presale tickets, whereby tickets are made available prior to the general sale date for a limited time and only to registered customers.


-  An account with our ticketing partner www.ticketmaster.co.uk.  You can register HERE if you do not already have an account with Ticketmaster

-  A credit or debit card -  We accept American Express, Mastercard, Maestro, Solo, Visa Delta, Visa Electron and Visa. Unfortunately we do not accept Diners and Laser cards.


-  An account (insert link: http://www.livenation.co.uk/Account/LoginOrRegister?ReturnUrl=%2fMyLN%2fLanding) with www.LiveNation.co.uk (Required for presales only)

-  Adobe Reader 4.0 or higher (Should you select to receive e-tickets via the ticketfast option).

1. Log in to www.livenation.co.uk

This is only required if you want to order presale tickets and be updated with the latest concert news, forthcoming shows and special offers. We recommend you create an account well in advance of the start of the presale so you are all ready to go.

If you want you order tickets after they have gone on general sale, you don’t need to be logged in to your Live Nation account.

2. Find the tickets you want to buy

If you do not see the event you wish to attend on the home page, you can search for the artist, venue or event name in the search box.

The search results page will advise any National (UK) events, International (overseas) events and artist name matches.  Click on the ‘Find Tickets’ button next to the event you wish to buy tickets for and this will take you to the event page. Check the event information and if it sounds like the gig for you, click on ‘Buy Tickets’ – You will be automatically directed through to our ticketing partner, Ticketmaster UK, to make your purchase:

3. Select the number and location of the tickets you want

For some shows, there are two ways to select your tickets:

Best Available Search

We will automatically choose the best seats available depending on your chosen price category and the number of tickets you require.

Seating Plan Booking

The Seating Plan Booking option allows you to purchase the exact seats you want for an event at a specific venue. Open the seating plan for an overview of all available seats, then click on the seats you want to select.

N.B. Seating Plan Booking is not available for all events.

4. Security Check

You are now asked to type out the words or numbers displayed in the box. Doing so helps prevent automated programs from abusing this service.

5. Review

If tickets are available for the event, this page will advise your prospective location in the arena, the price of the tickets and all associated booking fees. Where available, you will also be offered the option to add items to your order (e.g. Merchandise) and to donate money to our chosen charity, Cancer Research UK.

6. Delivery

Available delivery options:

TicketFast - Still the quickest delivery method available, and now even faster! Just CLICK THE LINK THAT WE'LL E-MAIL TO YOU, get your tickets right away, and print them out yourself. TicketFast® tickets should be printed no later than 24 hours before the event is due to take place.

(At the end of your transaction you will see an option to download the .pdf file for your tickets)

Standard Post - Your tickets will be posted to your billing address and delivered no later than 48 hours before the event. This is a non-secure method and if you are purchasing general admission or standing tickets some venues may not replace lost tickets. If the option is available, we suggest you use Secure Post.

Secure Post - Your tickets will be sent by Royal Mail Special Delivery and delivered no later than 48 hours before the event.

MobileTicket - Tickets messaged to your mobile phone! Take your mobile to the event where the barcode we deliver will be scanned.

Box Office Collection - Only offered for late orders and to overseas customers. Tickets being held at the Box Office can only be retrieved by the card holder with the original credit card used for this purchase. Please also bring your booking confirmation number.

FedEx - Courier delivery with tracking facility by FedEx to addresses in the Republic of Ireland. Signature required. You will receive your tickets no later than 7 days before the event. Not available to PO Box addresses.

7. Log in/Register with Ticketmaster.co.uk

To order any tickets you will need to have an account with www.Ticketmaster.co.uk. This is not the same account as on www.livenation.co.uk

If you have ordered tickets before through Ticketmaster, click on log in and enter your email address and Ticketmaster password to continue.

If this is your first time ordering through Ticketmaster, fill in the requested information and click on Accept and Continue to create an account with them. Your tickets will be held for you whilst you complete this quick process.

N.B.  During this process, you will be asked for your contact details (email address and phone number) and it is essential you inform us should your circumstances change. We may need to contact you regarding event information and if we do not have up to date details we may not be able to do so.

8. Payment

Please enter your credit/debit card details and the purchasers name and (billing) address, ensuring everything is filled out correctly. Then press ‘Continue’.

9. Confirmation

If your transaction is successful you will be directed to a page advising such. On this page your order number will be displayed along with confirmation of the quantity of tickets you have bought, event details, venue details, your chosen delivery method and the total amount paid for your tickets.

A confirmation email will be sent to your email address, duplicating the above information.

10. Order History

Should you have a ticket related query please click HERE for assistance

Here you can search Ticketmaster's Frequently Asked Questions that provide answers to most common customer service enquiries. If you do not find your answer, you can contact Ticketmaster’s online customer service team by using their contact us function on each search result page.

To review your Ticketmaster account containing all purchase information, please click HERE and log in for assistance


A Live Nation presale is when we make tickets available to registered members before they go on general sale to everyone. Presales are available online only. 

To gain access to the presale, you need to register and then log on at the time of the presale. The option to buy tickets will then become available to you.

Presale tickets are the same as those available in the general sale, they are just available earlier. We sometimes restrict the number of presale tickets to make sure enough tickets are available for the general sale period.

Your registration will only work on LiveNation.co.uk and you will need to register separately with our ticketing partner (Ticketmaster UK) to complete your booking. You can create a Ticketmaster Account Here


Please check you have clicked on the link in the email sent to you after you registered so your account becomes active.

If you have not received your activation email, please use the 'Resend Activation Link' available here to have it resent to you.

If you have forgotten your password, please use the Forgot Password link available here. Your password will then be sent to your registered email address.

If you still experience problems please use the 'Contact us' function above. Please advise the issue you are experiencing, whether you are using a PC or a MAC, and the internet browser and version you are using.

Please note. Some customers may be receiving emails from Live Nation as a past booker of tickets but are unable to log in to the website. Only customers who have completed the registration process will be able to log in. The fact that you are receiving emails does not mean that you have registered.

You must click on the link we send you to be fully registered at LiveNation.co.uk (this is due to the Data Protection Act and its "best practice" guidelines) 
Have you checked your "Junk Mail" folder? It's possible it got filed in there. You need to click on the link to activate your registration. Your service provider may have bounced back our email to you and we cannot prevent this from happening. 
If you have not received this email or have any other problems logging on, please use the 'Contact us' function above and we'll either send you the link again or activate your account manually. 

Yes, it’s free to become a subscriber at LiveNation.co.uk.

Click on the My Live Nation link above the main search bar in the header, or click here and fill in some basic details.

Don't forget to click the box for the LiveNation.co.uk newsletter. That's how we alert you to presales, new shows and special offers once a week on a Wednesday, called the Live Nation Weekly.


Please use the unsubscribe function at the bottom of every email sent by us:

Registered customers - Our weekly newsletter is sent to customers who have registered on LiveNation.co.uk. Please click on the link to log on and update your preferences.

Past Booker emails - Many customers receive our emails as a result of booking tickets for a Live Nation event or at a Live Nation venue in the past and choosing to receive such.  The link at the bottom of these emails takes you to a page where you click to unsubscribe.

If you experience any problems with this function, please send the email you received to info@livenation.co.uk and request to be unsubscribed - We will unsubscribe you manually and investigate the issues that prevented you from doing so yourself to ensure this remains an isolated incident.

Required Contact Information
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Search Tips

You can search using a single word or phrase, just like you would with a search engine. Or you can actually ask us a question and our system will give you a list of answers.

For the best results, make your questions clear – for example, “when will you send my tickets?” or “what type of cards do you accept?”

If the results don’t quite answer your question, click No at the bottom where we ask Was this answer helpful? From there, you’ll be able to send a message to our Customer Service team.