Accessibility: We endeavour to make our packages accessible to all, where possible - please purchase the Meet & Greet package you want from vipnation.eu

You will also need to contact the venue box office directly to arrange purchasing any necessary accessible seating, we cannot arrange this for you unfortunately.

Please then contact vipnation@livenation.co.uk to discuss carer pass(es) and any appropriate partial refund(s).



Please see below for ticket dispatch:

For UK: tickets will be dispatched to you by Ticketmaster (either standard or secure post, depending on what you purchased) 

For international/box office collection: tickets must be collected at the venue on the day of the show

For upgrades (without ticket): we do not send physical upgrade tickets, but your name will be on our event list at the venue for the purchased number of upgrades.

For a reminder on what dispatch method you selected, please login to your account on www.ticketmaster.co.uk/member and check your Orders


For all VIP Nation purchases, we will email you all relevant arrival instructions and details on merchandise collection within one week of the show; please contact us on vipnation@livenation.co.uk if you do not receive it by this time.


Meet & Greet (£290 regionally / £297.50 London)

• Top priced seated ticket to see Boyzone Live (£50 regionally / £57.50 London)

• Exclusive Meet & Greet with Boyzone

• Professional photo opportunity with Boyzone

• Autograph opportunity

• Merchandise item designed exclusively for package purchasers

• Souvenir Boyzone laminate and lanyard

• On-site event staff


Soundcheck (£190 regionally / £197.50 London)

• Top priced seated ticket to see Boyzone Live (£50 regionally / £57.50 London)

• Access to exclusive Soudcheck with Boyzone before the show

• Merchandise item designed exclusively for package purchasers

• Souvenir Boyzone laminate and lanyard

• On-site event staff


Hot Ticket (regionally £138 / London £146.50)

Top priced seated ticket to see Boyzone Live  (£50 regionally / £57.50 London)

Package holders also receive:

• Merchandise item designed exclusively for package purchasers

• Souvenir Boyzone laminate and lanyard

• On-site event staff


* Please note times included on ticket pages or confirmation emails will reflect Door or Show Times and may differ from the VIP package time. VIP Nation will contact you via email with full timings within 1 week before the event.




To contact Live Nation or VIP Nation, please use the 'Contact us' tab above.  We will get back to you by the end of the next business day, if not much sooner.

Most ticket transactions processed via LiveNation.co.uk are handled by Ticketmaster UK. For any ticket related enquiry please contact Ticketmaster by clicking here

Should you need to contact the VIP Nation team regarding your VIP package purchase, please email vipnation@livenation.co.uk. Office hours: Monday - Friday 10:00 - 18:00 GMT (excluding Bank Holidays)


We regret that we cannot exchange, refund or transfer tickets unless the event in question has been cancelled or rescheduled. This is part of the purchase policy you agree to when purchasing tickets through your ticket seller.

This does not affect your statutory rights.


Your package is confirmed as soon as payment has cleared. As soon as payment has cleared our terms and conditions apply, and you will receive a confirmation email from Ticketmaster. 

If you have not received your booking confirmation, please call Ticketmaster on 0333 321 9999.


Q. Will the artist/band be at the pre/post show party?

A. Unless stated on the package information the artist will not be present at the pre- or post- show party.


Q. Will we have a private table for our guests?

A. If your party is of 10, 11, 12 then you will be allocated a private table, if not you will be on a shared table.


Q. Where included, what will the merchandise item/gift pack be?

A. Every tour is different so the merchandise item/gift pack will differ per tour.


Q. Can I choose my merchandise item?

A. Unfortunately not, it is always approved by artist management however!


Q. I did not collect my merchandise/souvenir item at the venue; can it be sent to me post-show?

A. Unfortunately not, these items can only be collected at the venue on the day of the show.


Q. Can I come to a VIP Nation hospitality event without a ticket?

A. Unfortunately not. You need a ticket to gain access into the venue.


Q. What happens if I have a problem on the day of the show?

A. On the day of an event please call the event helpline number stated on your pre-event information email. During an event please speak to our event staff and they will endeavour to assist.


Q. When is the post show party?

A. The post show party starts as soon as the concert finishes and runs for an hour unless otherwise stated.


Q. What is the dress code?

A. There is no strict dress code but what we would say is for winter or outdoor events…wrap up warm! And if the weather looks inclement please bring waterproofs just in case of rain.


Q. For outside events/shows can I bring an umbrella?

A. Unfortunately not. The event stewards will ask you to take down your umbrella as it will obstruct the view of people behind you.


Q. Are there a minimum/maximum number of people that can attend an event?
A. The minimum number is one and the maximum number will be stated on the Ticketmaster package link, under Ticket limits. If you have a larger party please email us on vipnation@livenation.co.uk.


Q. A member of our party has special dietary requirements, how do I let you know?
A. You can inform us of dietary requirements up to a week prior to the show by emailing vipnation@livenation.co.uk. There may be an additional charge if meals have to be sourced from other caterers’ i.e. kosher meals.


If a show has VIP tickets available, these will be listed on the search results page.  Alternatively, please go to www.vipnation.co.uk for details of all VIP Nation packages.

Backstage passes are not issued for any Live Nation promoted shows.

For some shows, meet and greet tickets will be available to purchase when making your booking and these will be clearly advertised if available.

If not, it will not be possible to purchase back stage passes or meet the artists. Any requests should be directed to the artist's management via their website. N.B. Live Nation are unable to supply contact details due to confidentiality agreements in place.

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